At GreenLight Roofing we will Help You Have a Smooth Insurance Claim Experience!
Many of our clients have roof damage caused by severe weather. Due to this, a homeowners insurance claim will typically have to be be filed. We will inspect your roof to make sure there is sufficient damage and show you photos of our findings.
Our project managers are well trained and will help you with your insurance claim. They will work with you and your insurance company to make sure you get what you deserve, a new roof. We will advocate for you and will work hard to ensure a smooth insurance claim process after you weather-related roof claim.
In general, there are two types of insurance policies: Replacement Cost Value (RCV) and Actual Cash Value (ACV). Understanding your policy coverage and deductible is the first step to filing your claim.
ACV vs RCV
Policies pay different amounts to fix or replace property (your home and personal items). Usually, you have to pay part of the cost yourself. That amount is called the deductible. After that, how much money you get from the insurance company depends on if the coverages you purchased pay “replacement cost value” (RCV) or “actual cash value” (ACV).
You will receive your insurance paperwork this usually take approximately 10 business days.
Tip: Ask for an electronic version of your claim, this will speed up the process
Upon receiving your claim proceeds and estimate, contact Greenlight Roofing Project Manager. Have a copy of the entire claim paperwork ready for your representative :
Your Greenlight Roofing Project Manager will review your claim and ensure you get a fair assessment. He or she will verify that measurements and specifications were paid our as agreed during the roofing inspection and will walk you through your contractual agreement. :
The homeowner is then only responsible for the deductible; the insurance company will cover the remaining amount agreed upon to replace your roof. :
A date will be scheduled to replace your roof. Material will be delivered just before work is to be performed. Most jobs will be completed in one to two days (weather permitting). :
Final payment is due until the work is completed and you are completely satisfied. :
The percentage (1% or 2%) of your deductible is based on the insured value of your home. For example, if your home’s insured value is $100,000.00; your 1% deductible will be $1,000.00 and at 2% your deductible will be $2,000.00.
The deductible will be the ONLY out of pocket expense the homeowner pays on the claim. It is important to review your policy to confirm you deductible
Example of insurance Claim Summary on an RCV Policy:
Replacement Cost Value
Less Depreciation (2nd Check released when work is completed)
Call you insurance company: Call the “800” number on your insurance policy.
Ask for the Claims Department.
Let them know that you would like to file a claim for wind or hail damage to your roof.
Your Date of Loss is the day you noticed the damage, not a specific storm date.
If asked what prompted you to file a claim, inform the insurance company that you had your roof inspected and were provided with a detailed roof report.
Your insurance carrier will then assign you a claim number, and inform you that a field insurance adjuster will be contacting you.
The insurance adjuster will then contact you and schedule an appointment, providing his name, his cell number, and the date and time he will be at your residence.
Contact your Greenlight Roofing Project Manager and provide us the appointment information, so we can schedule to meet with the insurance adjuster on your behalf, ensuring you get a fair assessment.
How do I File an Insurance Claim?
2% for a named storm (such as Hurricane) 1% for wind or hail damage
The percentage (1% or 2%) of your deductible is based on the insured value of your home.
If your home’s insured value is $100,000.00; your 1% deductible will be $1,000.00 and at 2% your deductible will be $2,000.00.
The deductible will be the ONLY out of pocket expense the homeowner pays on the claim. These deductible rates are in most cases, policies carry the same deductible. It is important to review your policy to confirm you deductible.
Will my premium rates be raised if I file a claim?
No. All storm damage is recognized by insurance companies as Acts of God, and are uncontrollable.
Premium rates are raised collectively by region, not on an individual basis.